associate resources

Talent Support Hub

Your central resource for everything you need as a City Staffing employee, including job search guidance, onboarding support, payroll information, and ongoing career resources. We’re here to make every step of your experience clear, supported, and easy to navigate.

Timesheets & Payroll

How To Submit Timesheets & Payroll

City Staffing uses an employee portal for all timesheet submissions and payroll processing, making it easy to log hours, track pay, and manage your assignment details in one place.

ACCESS EMPLOYEE PORTAL

BENEFITS & WELLNESS

Your Benefits Package

We offer a benefits package designed to support your health, financial well-being, commute, and work-life balance. From healthcare coverage to retirement savings and paid time off, we want our employees to feel supported throughout every stage of their career.

Healthcare

Full-time employees can choose between a major medical plan or a supplemental health plan based on their needs. We also offer Vision, Dental, Critical Illness, Accident, and Hospital Indemnity coverage, while part-time employees have access to supplemental plan options. Eligibility begins on the first of the month following 60 days of employment.

Retirement

After one year of service, employees have the option to enroll in our 401(k) profit sharing plan, which includes a 3% company match. It is one more way we help employees plan for their future while building a long-term career with us.

Time Off

We understand that time away from work is an important part of overall wellness. Vacation requests and sick days are processed in compliance with local ordinances so employees can take the time they need to recharge, manage personal responsibilities, and maintain balance.

referral bonus

How to Earn a Referral Bonus

Help someone find their next opportunity by sharing our open jobs. If they’re hired and complete 100 hours, you’ll receive a $250 referral bonus. Just ask them to list your first and last name in the “Were you referred?” section of their application.

Share Jobs

INSIGHTS & RESOURCES

Insights on Direct Hiring

  • What Hybrid and AI-Led Interviews Mean for Candidates

    Last Updated:

    Embracing Hybrid and AI-Led Interviews Technology is rapidly reshaping how interviews are scheduled, conducted, and evaluated. Many employers now use hybrid formats—combining online and in-person meetings—and leverage AI tools to assess candidate qualifications across roles in Accounting, Administrative, Customer Service, Financial Services, Marketing, Call Center, Creative, and Office support. At City Staffing, a nationally recognized, woman-owned…

    Read more

  • How City Staffing Gives People a Platform to Shine

    Last Updated:

    Helping Talent Shine: How City Staffing Builds Teams That Thrive At City Staffing, we’ve believed the same thing for over 30 years: when people feel seen for what they really bring to the table, amazing things happen. Sure, it’s a nice philosophy — but it’s also our secret sauce for placing top-tier professionals in roles where…

    Read more

  • 35 Years of Staffing: Lessons Learned from Decades of Connecting Top Companies with Top Talent

    Last Updated:

    For over three decades, our staffing agency has been at the forefront of connecting talented individuals with rewarding career opportunities. In these 35 years, we’ve navigated economic shifts, technological advancements, and evolving workforce expectations. Here are the key lessons we’ve learned that continue to shape our approach and drive success for our clients and candidates. 1.…

    Read more
EXPLORE INSIGHTS

frequently asked questiosn

How City Staffing Pays & Supports You

Payroll & Getting Paid

Once you are placed on assignment, your hours are tracked through City Staffing’s employee portal and processed through weekly payroll. After your timesheet is approved, you are paid via direct deposit on the weekly pay cycle. This ensures a consistent and reliable payroll process for all temporary employees and contract assignments.

You are paid weekly for the hours you worked during the prior pay period. Once your timesheet is submitted and approved, your pay is processed and deposited on the designated payroll day. Timely submission and supervisor approval are required to avoid delays in payment.

Timesheets & Employee Portal

All employees submit hours through the City Staffing employee portal. You’ll receive login credentials during onboarding, then enter your hours worked each week for supervisor approval. This digital timesheet system ensures accurate payroll processing and helps streamline the staffing agency workflow.

Timesheets must be submitted by the weekly deadline (Monday, 9:00 AM CT) to ensure on-time payroll processing. Late submissions or missing approvals can delay payment until the next payroll cycle. We recommend submitting early to avoid any disruptions in your staffing agency pay schedule.

If a timesheet is missed, your payment may be delayed until the following payroll cycle. If this happens, contact your City Staffing recruiter or payroll support team immediately so we can help resolve it as quickly as possible.

Benefits & Candidate Support

Eligible employees may have access to benefits such as health and dental insurance options, depending on assignment type and eligibility requirements. City Staffing also provides weekly pay and direct deposit to support financial stability for contract and temporary workers.

Benefit eligibility depends on assignment type and hours worked. If you qualify, you will be informed during onboarding and provided instructions for enrollment. Our team ensures you understand exactly what benefits apply to your specific role.

Support & Communication

Your City Staffing recruiter is your main point of contact for any assignment-related questions. This includes scheduling, job expectations, workplace concerns, or updates from your client site. We act as your career advocate throughout your staffing assignment.

For any payroll or timesheet issues, contact your City Staffing recruiter or support team immediately. They will work directly with payroll to resolve discrepancies related to hours, approvals, or direct deposit.

Referral Program

City Staffing offers a referral bonus when you refer a candidate who is successfully placed and completes 100 hours of service. To participate, when your referral is completing the application, make sure they select “Were you referred?” and enter your first and last name. This program rewards candidates for helping us connect great talent with great opportunities.

A $250 referral bonus will be paid after your referred candidate is placed and completes the 100 hours. Once confirmed, your bonus is processed through payroll and issued on a scheduled payment cycle.

here to help

Still Have Questions?

Our team is here to support you, please reach out to us at 
accounting@citystaffing.com or get in touch.

GET IN TOUCH