Shipment Information Specialist – Bilingual

Our client, a global provider of multi-modal transportation and produce services, is looking for Shipment Information Specialists.  This is a great place to accelerate your career!

Shifts:
Client is accepting applications for 1st, 2nd and 3rd shifts. All candidates must have day-time availability for paid training

*Bilingual Spanish required

Job Description

• Answering incoming phone calls from our partners and drivers
• Providing friendly and helpful customer service on every call
• Accurately documenting the information that is provided
• Maintaining strong performance standards, including efficiency, dependability and productivity
• Work with a coach to continuously meet your goals and help grow your career
• Extensive phone and computer work (95% of your day will be spent on the phone)
• Other duties as assigned

Requirements

• Bilingual in Spanish
• Effective communication skills
• Attention to detail and accuracy
• Ability to prioritize, multitask and manage time effectively
• Excellent systems knowledge: MS Office and internet
• Ability to type a minimum 30 WPM with an 85% field accuracy and 95% keystroke accuracy
• High School Diploma or Equivalent

 

Benefits

If hired on, this client offers a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.