Our client is looking for a collegiate Financial Aid experienced professional.

Job Description: Financial Aid Advisor

Responsible for performing a variety of financial and customer service tasks specific to student accounts using established college policies, procedures, and guidelines. Person interacts with students, parent, and the public community on a daily basis. Must be able to communicate financial information in a professional and courteous manner, to help students and parents understand their financial accountability to the college.

 

DUTIES & RESPONSIBILITIES:

• Assists with financial aid application process, analyzes student accounts, presents at new student orientation.
• Create third party student payment plans and ensure payments are made by the established deadline and posted to student’s accounts.
• Accepts and posts students credit card and third parties payments.
• Partners with Admission staff to ensure all admission fees are accurately posted and reconciled.
• Reviews and interprets applicable principles, federal and/or state laws and regulations in the course of official duties.
• Will be responsible to verify and explain verbally and written account summary information, financial aid awards, and charges associated with the student bills in a professional manner.
• Compiles and analyzes statistical, financial and other data as it relates to student billing.
• Attends and participates in meetings and events related to assigned responsibilities.
• Provides students with exceptional customer service at office, via telephone and email.
• Accurately maintains late fees, holds and administers other minor maintenance to a student’s account.
• Orders supplies, post invoices and pay bills.
• Performs other duties as assigned.