FAQ |

Do you charge a fee for using our associate services?: No, there is no fee for our employees.
How do I get paid?: Timesheets are due before 9am CST on Monday. Payroll is weekly on Thursdays via Direct Deposit.
I want to take a day off, I have to miss work, or I am going to be late. Who do I contact?: Contact City Staffing and your supervisor on assignment if you are unexpectedly late or absent. For planned time off please contact your recruiter for more information.
What do I do if my assignment ends?: Submit your work availability on a weekly basis to info@citystaffing.com. We will try to get you on another assignment as soon as possible.

What is your screening process?: There are several steps to our interview process. First, we conduct a phone interview with all of our prospective candidates. If we feel they are a good fit for our agency, our recruiters will then conduct another interview.
Do you provide background or drug tests for your candidates?: This is not done for every candidate, but we do have the capability to complete these tests at the client’s request.
I have a question about my invoice. Who do I talk to?: Please call our office at 312-346-3400 or email accounting@citystaffing.com
If I use your services am I able to work with other staffing agencies?: Yes, we have a non-binding agreement.
How does the process start?: You can get the process started by filling out the Place a Job Order form or by giving our recruiters a call at 312-346-3400. Our recruiters are happy to help and look forward to hearing from you.

FAQ