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Customer Service Associate – Bilingual (English & Spanish)

Posted

Position Summary:

Our client a global provider of multimodal transportation and produce services is looking for Long-term temporary Shipment Logistics Specialists with the possibility to be hired on. Spanish and Polish speakers are a plus! This is a great place to accelerate your career – they have been voted by Fortune Magazine as one of “America’s Most Admired Companies,”. If you want to be part of an integral and progressive industry, consider a position with the industry leader.

 

Job Responsibilities:

  • Answering incoming phone calls from partners
  • Providing friendly and helpful customer service on every call.
  • Accurately documenting the information that is provided.
  • Maintaining strong performance standards, including efficiency, dependability and productivity.
  • Work with a coach to continuously meet your goals and help grow your career.
  • Extensive phone and computer work (95% of your day will be spent on the phone).
  • Other duties as assigned.

Qualifications:

  • Effective communication skills.
  • Attention to detail and accuracy.
  • Ability to prioritize, multitask and manage time effectively.
  • Ability to type a minimum 30 WPM with a 85% field accuracy and 95% keystroke accuracy.
  • High School Diploma or Equivalent